- This is VERY good information, so if you use it, I'd appreciate the + rep!
- NOTE: THIS ONLY WORKS FOR US RESIDENTS, SORRY.
- LOGITECH PRODUCTS for FREE (and 50% off codes)
- Ok, some of you may already know I used to do International Marketing for Logitech. I don't know why I didn't think about this earlier, but I have lots of information you may find interesting. Information on how to obtain free Logitech merchandise, as well as access to the 50% off Logitech-Partners Online store.
- First, the Online Store code:
- This you will enjoy, its a great discout, and the deal is even sweeter for the higher dollar items such as the Z-5500 surround sound system and the Harmony remotes, enjoy!
- Url: http://partner.buylogitech.com/partners
- Login: callcenter
- Password: hcpt12101
- NOTE: Not all Logitech items are on this site, but the selection changes from time to time. You may only purchase ONE of each item every three months. Example: you cannot buy 2 Harmony 1000 remotes in a three month period.
- ALSO NOTE: As I was typing this walkthrough out I was chatting with a old friend from Logitech who told me they "did away" with the employee discount site for awhile. I guess Logitech just let 500 people go and are in some hard times, so if it ever comes back up I will be sure to let you know!
- //
- Ok, here is a little guide on obtaining FREE merchandise from Logitech:
- As a general rule, Logitech Support and Warranty Agents can replace any item under $75 without receiving a "trade-in" or anything back. I will walk you through on getting yourself some nice new Logitech gear. This works, ask Goetia, we are rolling in Logitech love.
- I will walk you through getting a nice new S530 Cordless Desktop, retailing at $59.99, after you get the hang of how this works, you can do it for anything else you want (under $75).
- Ok, we are going to call Logitech-CD. That stands for Logitech-Control Devices (ie mice and keyboards).
- The number is:
- 1-646-454-3200
- Note: This is not a toll free number, so call from a friends phone lol.
- BUT WAIT, THERE'S MORE! If you have ever worked for Logitech, you are aware there is a toll free number for support, and that is:
- 800.936.0033
- Follow the automated dialog prompts. For sake of this walkthrough, we want to choose WINDOWS, and then CONTROL DEVICES.
- You will be connected to an agent who will then say something like this:
- "Thank you for calling Logitech, this is xxxx how can I help you?"
- Here we will tell them our problem. Let's make it easy shall we? If we tell them "it won't connect" or something of that nature the agent will try to troubleshoot with you which is a tedious process, and since you don't actually have the item, you would have to BS your way through it.
- So, here is what we are going to say, and make it sound believable:
- "Yes hi... I have a S510.. I haven't had it very long and the paint is wearing off the keys..."
- I know I said we are getting you an S530, and trust me, we are. The S510 is discontinued so they will give you the replacement - the S530.
- Since the paint is wearing off your keys the agent will most likely ask you for your information and send you out an new item. Simple as that.
- Note: sometimes you will get a agent who takes his job a little too seriously, and even though he can click a button and get you a new item, he won't for whatever reason. If it sounds like the agent is going to require you to send something back, try this:
- 1. Say something along the lines of "What? I have to send back my keyboard/mouse/reciever?! How will I use my computer?! I don't have anything else!" Try to sound a little irritated about the fact you will not be able to use your computer if you have to send something back, this will get the agent to put aside his stingy ways. If this does not work goto this:
- 2. Hang up and try again.
- Here is what the agent will ask you for:
- - a M/N, or Model Number
- - a P/N, or Part Number
- (Both of these to determine model)
- - And a PID (older products this is a S/N) this determines when the product was made, and thus if its still in warranty. Good thing Logitech has a 3-5 year warranty on all of their products.
- Lucky for you, I just happen to know these M/N and P/N numbers for this product, and well, every other Logitech product as well.
- The PID can be made up, as long as you know the formula.
- For now, let's use these:
- Logitech S510 Cordless Desktop Laser
- P/N: 920-000885
- M/N: Y-RAK73
- PID: LZ7386mc
- Warranty: 5 years
- Good.
- By now the agent has already started filling out your order form, and should already have your name, address, phone number and email address in his system. Its ok to be honest with this information, but if you call back to scam some more merch, give them a different email address as that is how they pull up your profile.
- Well, by now it shoud have all worked out and the agent will give you a reference number, something like this:
- xxxxxx-xxxxxx
- Write that down.
- Wait 5-7 business days and you should have a new Logitech S530 Combo! If your lucky, you may have more than one set even, as Logitech frequently over-ships!
- I will write an advanced version later, with tips on making up PID numbers using the formula and a whole spreadsheet of PN and MN numbers from every Logitech product ever!
Posted by Free LogiStuff on Friday 15th January 2010 23:08:21 - Never Expires
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